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R. Harrison

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FOUNDER

RODRIGO GUTIERREZ

Corialent

12 years ago, Rodrigo decided that the Coca Colas of the world shouldn’t be the only ones who get to have all the fun in the advertising industry. He was sick of all the dull, corporate, navy blue and white B2B work out there. Business people are people too. Corialent specializes in B2B marketing that doesn’t suck. And they want to get the rest of the industry drinking that delicious KoolAid.

Corialent Now Conference
Sat
, 
September 
28
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Dealing With Objections

When you start doing your Sales Training, you will quickly discover that objections are some of the most difficult hurdles to overcome. If you spend any time training yourself to be a salesman, then you will start to encounter sales objections. Some of them will be very small, but others will be a huge barrier for your progress. So how do you deal with them? This is an excellent question and in today's article, I will show you two great ways of dealing with objections and getting past them.

First, here is a simple strategy I use when dealing with objections: When you initially hear an objection, first thing you do is look for the reasons for the objection is being raised. Most objections are only valid if you can explain why the objection is being raised. This is a Top 20% most favorite technique that really works, because you're not responding or dealing with objections, instead, you prequalify and isolate first, then, when you identify if it is really a real objection or just a smokescreen, you deal with it from the most effective way possible. The best way to prequalify an objection is by asking the objection a few questions. Here are two examples:

What's the objection based on? (The real questions here are: why is this objection being raised and what are its underlying reasons?) or

Why did my prospect raise this objection? (Here you are asked the questions: Did my prospect bring up this objection at the last meeting or was this objection something you discussed last week during breakfast? Is this really an objection?) or, "Why did your prospect take issue with this objection when you previously took objection to this objection?" The important thing here is that you're looking deeper into the objection's rationale.

Here's a question to ask: "What are its underlying rationales?" here we go again into the question, "What do I want to do here?" After this you can go back and deal with the real objection. This is an excellent method that many salespeople use and it will increase your closing rate substantially. I know it sounds overly simple, but it is effective.

The best way to use the "deal making with objection" technique is to get the objection checked out in writing before you sign any purchase order or authorization form. Once the objection is checked out, you can then move onto other objection based sales objections like: What is the problem here? or "This feature doesn't meet my needs."

Or, "Is this objection correct?" or "It's really confusing, can I work this out?" Again, with this kind of objection, once the objector has raised it, you can simply turn the table on them and say, "Actually, this objection isn't valid. You see, it's not a valid objection, unless you can provide me with a specific example or good reason as to why this feature won't work for our customers."

It gets better. After you've corrected all the objections raised, we then ask them to provide a specific example of how their objection is wrong. Once they have, we ask them to explain how they arrived at their conclusion. Then, we turn the table around and ask them why their objection is wrong - and we show them how their argument applies if they apply it to the features in question.

This is very powerful. In fact, it completely turns the table on your sales objections. Now, your objector will be forced to look at their objection in a different light - one in which they actually do have an argument that could hold water with the features in question. And, the fact that we are now looking past their objections makes it much easier to close the sale. It's just common sense.

Now, there are times when this doesn't work. For instance, if you have a very emotional customer, who is obviously blowing up over something, then simply pointing out that their objection is based on emotion will not work. That said, however, there are many situations where this will work and there are also situations where it will not. As such, regardless of whether your business is founded on emotion or logic or both, you will want to keep an eye out for when your objection may arise, and you'll want to deal with it as early as possible in order to prevent it from denying you any sales at all.

So, what do you do when your objection becomes more than you can handle? In most cases, you will simply turn it around and make it into a positive event. Yes, this means telling your objection exactly why it is not a good idea and why it should be changed into a valid objection. Then, once you've convinced your customer that what they're really thinking is wrong, you can begin to close the sale.

LET'S DO THis
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DETAILS

DATE

DATE

September 
28 
2019 
7:00am 
11:00pm

LOCATION

TIME

Saturday 
7:00am 
11:00pm
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LOCATION

WHO SHOULD ATTEND

The Corialent NOW Conference is an invite-only event for senior-level marketers in the B2B sector. We’re filling the room with CMOs, creative directors, veteran agency executives, brand directors, and industry analysts. The goal: to get the smartest minds in B2B marketing in one room and then learn a whole lot from each other. Let's do this.

The day we've all been waiting for

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WHAT TO EXPECT

01

best practices

Learn best practices, strategies and ideas you can implement today.

02

GAIN INSIGHT

Hear from from some of the most innovative B2B marketers and technologists in the biz.

03

INSPIRATION

Leave inspired, invigorated and empowered.

WHAT WILL GO DOWN

DAY 1

8:30AM

Breakfast and sign in


9:30AM

Opening Remarks

"The B2B Comeback"

Rodrigo Gutierrez | Founder, Corialent

9:45AM

Keynote

"B2Beast: Analyzing the Best in the Biz"

Sally Tenley | Coordinator, The Business Awards

10:15AM

Fireside Chat

"Ten Commandments of Consumer Marketing"

An award-winning creative director busts the ‘B2B is different’ myth. He’ll share everything he learned from 12 years in the B2C world and how it applies just the same to B2B.

10:45AM

Networking break

Make friends. Have ideas. Finally use those fresh new business cards.

11:00AM

Panel: Ask the Client 

5 marketing managers from the world’s biggest B2B brands are available to answer your questions.

11:45AM

Panel: How Did They Do It?

In this moderated panel, the brains behind the Smarter World campaign share how they convinced one of the world's largest software companies to invest big in work that doesn’t talk business.

12:30PM

Closing Remarks

"Remember This One Thing"

Rodrigo Gutierrez | Founder, Corialent

12:45PM

Lunch


1:00PM

EXIT


TECHNOLOGY IS BEST WHEN IT BRINGS PEOPLE TOGETHER

MATT MULLENWEG

OUR SPONSORS

Thank you so much for your support.

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